M: Dialogue Error Disc Replacement

[justeleblanc]

Got my replacement..... it's windowboxed, but it's fixed.

[fdm]

Got my replacement..... it's windowboxed, but it's fixed.

Would it be correct to say "it's still windowboxed, but it's fixed" ?

[justeleblanc]

Would it be correct to say "it's still windowboxed, but it's fixed" ?

get out of town... the original was also windowboxed? i never noticed, though i only watched it on my tube tv.

[Napoleon]

I 'think' that the original was actually pillor boxed (left and right only) not window boxed (all sides) to accomodate the narrow ratio.

I've been wrong about this before though.

[justeleblanc]

I 'think' that the original was actually pillor boxed (left and right only) not window boxed (all sides) to accomodate the narrow ratio.

that was my thought as well.

[gubbelsj]

From Criterion's About the Transfer on M:

M is presented in its original aspect ratio of 1.19:1, a European process that is much narrower than the 4:3 monitor. The black bars along the side of the screen, called "pillarboxing," are normal for this format, and will be even more pronounced on widescreen televisions. The narrowness of this format is due to the variable density soundtrack, which was positioned to the left of the picture area.

[fdm]

thanks.. have only managed a view of the original dvd, and that was a ways back

[DonShye]

Anyone still waiting for their M replacement as well as the Rohmer slipcase ? I have been waiting for over a month now with no news ...

justeleblanc, do you think calling them might have expedited matters for you (did they take down your name ?). It's a shame I've had to wait so long for a replacement when I am just an hour away from NYC (could have dropped by their office to pick up the replacement).

-D

[Cinesimilitude]

I've been waiting for the rohmer box since they announced the replacement, but I'm in canada. It doesnt really bother me. I'm mostly just getting one cause I can.

[justeleblanc]

justeleblanc, do you think calling them might have expedited matters for you (did they take down your name ?). It's a shame I've had to wait so long for a replacement when I am just an hour away from NYC (could have dropped by their office to pick up the replacement).

they didn't take down my name. the woman on the phone told me to email [email protected] and so i did. though since they told me to email newsletter, and the next day i did, it could be they were expecting my email and new to reply to it.

[Bleddyn Williams]

I sent mine back to them via a trackable system.

As of 11.24am this morning, the package was unable to be delivered, as "Customer not available or business closed" 8-[

Think I'll try emailing them at the above address as well. It can't hurt.

[Anthony]

I received the corrected version of M back today from Criterion. It took them about a month. And they also sent me a postcard also.

[DonShye]

I got mine too. They sent me only the first disc in a CD slimcase. But I did check and out and make sure it was the corrected version (the disc itself is not marked in any way to indicate it is the second pressing). And yeah they sent me a postcard too.

-D

[garmonbozia]

I got my "M" and "Discreet Charm..." replacements today. I mailed them the whole things and received sealed second printings in return. no postcards.

I mailed the discs to the old address on October 25.
well here is my tracking information:

Delivered, November 06, 2006, 11:33 am, NEW YORK, NY 10003
Notice Left, November 04, 2006, 11:50 am, NEW YORK, NY 10003
Forwarded, November 02, 2006, 1:58 pm, NEW YORK, NY
Undeliverable as Addressed, November 02, 2006, 12:42 pm, NEW YORK, NY 10022
Undeliverable as Addressed, October 30, 2006, 3:03 pm, NEW YORK, NY 10022
Notice Left, October 28, 2006, 7:53 am, NEW YORK, NY 10022
Enroute, October 27, 2006, 1:43 am, JERSEY CITY, NJ 07097
Enroute, October 26, 2006, 12:57 am, PHILADELPHIA, PA 19919

so even with the forwarding, it took less than two weeks.

[blindside8zao]

what's the new address? Need to take care of my M and Jigoku.

[Bleddyn Williams]

I sent mine back to them via a trackable system.

As of 11.24am this morning, the package was unable to be delivered, as "Customer not available or business closed" 8-[

Think I'll try emailing them at the above address as well. It can't hurt.

Well, the package was signed for on the following Monday, and I received a replacement disc in a single CD case 10 days later, with a large card advertising the Janus Collection set.

I did email them, but didn't receive any replies, but someone is taking care of business, which is good to know.

Interestingly enough, the return address on the label was different from the "Angie Bucknell" address printed earlier in this thread, that I mailed my original disc to.

[garmonbozia]

what's the new address? Need to take care of my M and Jigoku.

The Criterion Collection
215 Park Avenue South
5th floor
New York, NY 10003

[Gregory]

I sent mine to the old address a couple of weeks ago, figuring it would get forwarded.