The Complete Kubrick

[therewillbeblus]

Why does criterion have so many disc problems?
I buy a LOT of movies, but Criterion is by far the worst for problems with their discs.

Fully agree, I've had zero problems with a single Arrow disc, even with my last funky player that had problems with every other 4K. My new player has only had problems with (brand-new) Criterion 4Ks. What makes the situation even more frustrating is that their customer service is still silent a week after sending emails asking for a corrected disc (Maybe they're overwhelmed because so many people are reporting problems with their discs!)

[cdnchris]

What's odd is I had no problems with any discs (though haven't watched Eyes Wide Shut yet), not even taking screen captures, and I was expecting at least one to give me difficulty (I had 2 give me issues in the Anderson set). So it just shows how random it is with them, too.

[midnitedave]

For what it's worth: As a Panasonic UB820 owner, I had so many issues with Criterion (and Arrow) 4ks when they first started releasing them. I got to my fifth replacement before I decided to take a look at my setup and, just by chance, chose to replace my HDMI cables. Suddenly, everything started working without issue. This is all to say, sometimes a bad cable can cause bottlenecks and it's a fairly inexpensive fix/troubleshoot.

[therewillbeblus]

I switched out HMDI cables too, which helped at times in the past but hasn't lately. I also have two players now, so I'm able to test discs on both and the same place will skip on a Criterion disc every time

[EddieLarkin]

Do you guys turn the player on by opening the tray and then closing it with the disc in? I've found the player is more likely to encounter problems this way. Now I always turn the player on with the power button and wait for it to settle on the main menu, and only then open the tray to load a disc. Might just be my player of course...

[therewillbeblus]

That's interesting! I'll try to adopt your style from now on