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 Post subject: Re: 582 Carlos
PostPosted: Wed Aug 07, 2013 10:45 pm 
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Joined: Fri Aug 24, 2012 11:19 pm
Thanks for the heads up :) I just sent my own Mulvaney missive


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 Post subject: Re: 582 Carlos
PostPosted: Thu Aug 08, 2013 11:06 am 
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Joined: Fri Mar 04, 2011 5:06 pm
hmmm... I sent my missive on Aug. 2nd and haven't heard anything back.

EDIT: Just got it!


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 Post subject: Re: 582 Carlos
PostPosted: Fri Aug 09, 2013 3:00 pm 

Joined: Fri Nov 04, 2011 2:28 am
Is there a way to know if one's Carlos disc 2 is defective or not based on the packaging or disc cover?


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 Post subject: Re: 582 Carlos
PostPosted: Fri Aug 09, 2013 6:39 pm 
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Joined: Wed Apr 29, 2009 11:13 am
georgec wrote:
Is there a way to know if one's Carlos disc 2 is defective or not based on the packaging or disc cover?


Unsure about the packaging, but as for the disc :

hearthesilence wrote:
I think the disc itself will say "second printing" but I lent my set out so I can't check.

swo17 wrote:
It does, right next to where it lists the runtime.


:wink:


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 Post subject: Re: 582 Carlos
PostPosted: Fri Aug 09, 2013 8:05 pm 
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Joined: Fri Aug 24, 2012 11:19 pm
Got my reply from Mulvaney today, its going out to me Monday. So that was 2 days.


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 Post subject: Re: 582 Carlos
PostPosted: Fri Aug 09, 2013 9:12 pm 

Joined: Fri Nov 04, 2011 2:28 am
tenia wrote:
Unsure about the packaging, but as for the disc :

hearthesilence wrote:
I think the disc itself will say "second printing" but I lent my set out so I can't check.

swo17 wrote:
It does, right next to where it lists the runtime.


:wink:

Thank you very much for the info!


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 Post subject: Re: 582 Carlos
PostPosted: Mon Aug 12, 2013 9:18 pm 
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Joined: Fri Mar 04, 2011 5:06 pm
Interesting. Got my reply, which instructed me to send disc 2 to NYC and the corrected one will be returned along with a $10 gift certificate. Not complaining, I'm just glad the fix was made. But I wonder why they're proceeding in two different ways on this.


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 Post subject: Re: 582 Carlos
PostPosted: Mon Aug 12, 2013 9:52 pm 
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Joined: Fri Aug 24, 2012 11:19 pm
You'll come out ahead on the $10 GC.

I wonder if they got a bunch of requests at once and are wondering what's up...


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 Post subject: Re: 582 Carlos
PostPosted: Mon Aug 12, 2013 10:40 pm 
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Joined: Tue Apr 15, 2008 10:25 am
Location: SLC, UT
Charles wrote:
Interesting. Got my reply, which instructed me to send disc 2 to NYC and the corrected one will be returned along with a $10 gift certificate.

When the replacement disc was first offered, I believe everyone got this treatment.


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 Post subject: Re: 582 Carlos
PostPosted: Mon Aug 12, 2013 10:51 pm 
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Joined: Tue Aug 24, 2010 11:27 pm
Good to know. My second disc was problematic if I remember correctly, but I never got around to replacing it.


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 Post subject: Re: 582 Carlos
PostPosted: Wed Sep 04, 2013 9:31 pm 
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Joined: Fri Mar 04, 2011 5:06 pm
Charles wrote:
Interesting. Got my reply, which instructed me to send disc 2 to NYC and the corrected one will be returned along with a $10 gift certificate. Not complaining, I'm just glad the fix was made. But I wonder why they're proceeding in two different ways on this.

Got the disc yesterday, which says Second Printing, and the sound is lovely. Very nice. Sadly, no gift certificate! :| But I just don't have it in me to go back and ask for that!


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 Post subject: Re: 582 Carlos
PostPosted: Wed Sep 04, 2013 9:41 pm 
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Joined: Wed Oct 12, 2011 8:11 pm
My memory may be faulty, but I believe they emailed the code to me when I got mine. You may want to check your emails from them and see if it was included somewhere.


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